Bigger and Badder for the Biggest Baddies

Frequently Asked Questions

At Big & Bad Customz, we want your shopping experience to be simple, clear, and stress free. Below you’ll find answers to our most common questions about sizing, custom orders, shipping, and more. If you can’t find what you’re looking for, feel free to reach out.

We’re always here to help.

Big & Bad Customz Brand

Can I mix and match branded and custom items in one order?

No. This shop only allows for branded clothing to be added to the cart and purchased directly. Custom orders must be placed separately by contacting us via our Contact Page or Instagram @bigbadcustomz.

Do you release limited edition branded collections?

Yes! Occasionally we release limited edition branded items. Follow us on Instagram @bigbadcustomz or subscribe to our newsletter to stay updated.

Premium Quality. Maximum Comfort.

Our Big and Bad Customz branded clothing is crafted from high-quality 200GSM fabric, offering a soft feel, long-lasting durability, and a clean premium finish. Designed with inclusive sizing from Small to 15XL, every piece provides a comfortable fit for everyday wear, whether you're dressing up, working out, or keeping it casual.

Strong stitching, quality prints, and breathable fabric ensure your piece looks good and feels even better.

Fabric Quality:

Premium 200GSM cotton blend
Soft, breathable, durable
High-quality prints designed to last

Fit & Sizing:

Our branded range is available in Small to 15XL for adults and 0–12 for kids, just like our custom range. Availability may vary depending on the style, so check each product page for details.

Adult Size Chart

Adult Size	Width (cm)	Length (cm)
14/15XL	95	105
12/13XL	90	100
10/11XL	87.5	95
8/9XL	85	92.5
6/7XL	82.5	90
5XL	79	89
4XL	74.5	88
3XL	68	87
2XL	64	84
XL	61	81
L	56.5	77.5
M	52	74
S	47	70

Kids Size Chart

Kids Size	Width (cm)	Length (cm)
12	46	59
10	44	56
8	42	53
6	38.5	49
4	36	45
2	33.5	41
12–18M	24.5	34.5
6–12M	23.5	32.5
3–6M	22.5	30.5
0–3M	21.5	28.5

Care Instructions:

Wash inside out on cold
Do not bleach
Tumble dry low or hang dry
Iron inside out if needed
Do not dry clean

All branded clothing is made to order.

Production Time: 5–10 business days

(This timeframe applies before shipping begins.)

Once production is completed, your order will be shipped via your selected method:

Standard Shipping: 10–12 business days
Express Shipping: 3–5 business days
We ship Australia-wide

Tracking details will be sent once your order has been dispatched.

Please choose carefully when ordering branded clothing.

No returns, exchanges, or refunds on branded items due to made-to-order production.
If your item arrives faulty or damaged, please contact us within 7 days for assistance.

This product is part of our Branded Collection and can be added directly to cart.

Custom designs cannot be purchased via the website and must be ordered separately through direct contact.

If you have any other enquiries, our team is always here to assist.

📩 Email: bigandbadcustomz@outlook.com
📸 Instagram: @bigbadcustomz

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