AUD

Cancellation policy

RETURNS, REFUNDS & EXCHANGES

All Big & Bad Customz products are made to order. Please check your sizing, colour and design selections carefully before purchasing.

Big & Bad Branded Products

We do not offer refunds for change of mind, including incorrect size, colour or design selection.

We may consider an exchange at our discretion. Please contact us within 7 business days of receiving or collecting your order. Items must be unworn, unwashed and in their original condition. Exchanges require prior approval and are subject to availability.

Custom Prints & Personalised Orders

As these items are created specifically for you, we do not accept refunds or exchanges for change of mind, incorrect selections or errors in artwork you have approved.

Please check all sizes, wording, names, dates and artwork carefully before providing final approval.

Faulty, Incorrect or Damaged Items

If your item arrives faulty, damaged or does not match your order, please contact bigandbadcustomz@outlook.com with your order number, a description of the issue and photographs where possible.

Nothing in this policy excludes your rights under Australian Consumer Law. Where applicable, you are entitled to a repair, replacement or refund. The 7-business-day exchange request period does not limit these rights.

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Description:
Premium Quality. Maximum Comfort.

Our Big and Bad Customz branded clothing is crafted from high-quality 200GSM fabric, offering a soft feel, long-lasting durability, and a clean premium finish. Designed with inclusive sizing from Small to 15XL, every piece provides a comfortable fit for everyday wear, whether you're dressing up, working out, or keeping it casual.

Strong stitching, quality prints, and breathable fabric ensure your piece looks good and feels even better.

Fabric Quality:
Premium 200GSM cotton blend
Soft, breathable, durable
High-quality prints designed to last

Fit & Sizing:
Our branded range is available in Small to 15XL for adults and 0–12 for kids, just like our custom range. Availability may vary depending on the style, so check each product page for details.

Care Instructions:
Wash inside out on cold
Do not bleach
Tumble dry low or hang dry
Iron inside out if needed
Do not dry clean

Need Help?
If you have any other enquiries, our team is always here to assist.

📩 Email: bigandbadcustomz@outlook.com
📸 Instagram: @bigbadcustomz

Adult Size Chart

Adult Size	Width (cm)	Length (cm)
14/15XL	95	105
12/13XL	90	100
10/11XL	87.5	95
8/9XL	85	92.5
6/7XL	82.5	90
5XL	79	89
4XL	74.5	88
3XL	68	87
2XL	64	84
XL	61	81
L	56.5	77.5
M	52	74
S	47	70

Kids Size Chart

Kids Size	Width (cm)	Length (cm)
12	46	59
10	44	56
8	42	53
6	38.5	49
4	36	45
2	33.5	41
12–18M (0)	24.5	34.5
6–12M (0)	23.5	32.5
3–6M (00)	22.5	30.5
0–3M (00)	21.5	28.5

Big & Bad Customz

The First Print-on-Demand Brand with Sizes Up to 15XL.
Born out of frustration and a passion for inclusivity, Big & Bad Customz is the answer to a problem so many “thicker than your average” people face: finding stylish, high-quality clothing in larger sizes. When big retailers stop at 3XL and overseas options are overpriced, we knew something had to change.

We offer sizes Small to 15XL across t-shirts, crewnecks, and hoodies giving you more choice, comfort, and style without the crazy price tags. Every design is sized proportionately, so whether you’re wearing a Small or a 15XL, your fit always looks right.

At Big & Bad Customz, we pride ourselves on using premium fabrics and high-quality prints, never cheap materials. Each piece is made to last, with the perfect balance of comfort and durability.

Our mission is simple: to make sure everyone can find clothing that fits and looks great. With fast delivery and fair prices, we’re bringing high-quality, inclusive fashion to the plus-size community wherever you are in the world.

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